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April 29, 2019

This story was originally published on April 24, 2019 in THE CITY by Rachel Holliday Smith

Residents of Battery Park City and city public housing complexes have different problems.

Along the Hudson in Lower Manhattan, illegal parking and boat noise are frequent gripes. In NYCHA buildings, complaints about vermin, mold, the lack of heat — or worse – abound.

But the New Yorkers are united by a common challenge: If they want to report those issues to 311, t...

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